Your privacy is our priority. This document sets out clearly how starbuck 88 collect, use, store, and protect your personal data as a member of our platform. We are committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards.
Introduction & Scope of This Policy
This Privacy Policy ("Policy") is issued by starbuck 88 ("we", "Platform") and applies to all individuals who access or use the starbuck88.im website, our mobile application, and all related services ("Services").
This policy provides a comprehensive overview of our data protection practices — covering the types of information we collect, how we use it, who we share it with, and how you can control and access your own personal data. We believe transparency is the foundation of trust, and we want you to have a full understanding of how your data is handled.
By registering for or using the platform starbuck 88, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please contact us before continuing to use our services.
Legal Basis: starbuck 88's processing of your personal data is based on the consent you provided at registration, the contractual requirements for delivering our services to you, the legal obligations we must comply with, and our legitimate interests in operating a safe and responsible business.
Personal Data We Collect
starbuck 88 collects various types of personal data depending on how you interact with our platform. Below is a full breakdown of the data categories we may collect:
2.1 Data You Provide Directly
- Registration Information: Full name, active Malaysian phone number, email address, date of birth, and your chosen username
- Identity Verification (KYC) Information: A copy of your Malaysian identity card (MyKad), passport if applicable, proof of address (bank statement or utility bill), and a selfie for verification purposes
- Financial Information: Payment method details used (e.g., TNG eWallet account number, GrabPay, DuitNow, or FPX information), along with deposit and withdrawal history in MYR
- Communications: The content of messages you send to our customer support team via live chat, email, or Telegram
2.2 Automatically Collected Data
- Technical Data: IP address, web browser type and version, device type, operating system, screen resolution
- Usage Data: Pages you visit, games you play, duration of each session, click actions, features used
- Location Data: General location data derived from your IP address (country and region only — we do not track your precise location)
- Game Data: Full betting history, wins and losses, game preferences, and overall play patterns
2.3 Data from Third Parties
In certain circumstances, we may receive data about you from trusted third parties, including identity verification service providers, licensed game suppliers, and local Malaysian payment platforms that work with us.
| Data Category |
Specific Examples |
Requirements |
| Identity | Full name, IC number, date of birth | Mandatory (KYC) |
| Contact | Email, MY phone number | Mandatory |
| Finance | Payment method, RM transaction history | Mandatory |
| Technical | IP address, device, browser | Automatic |
| Games | Betting history, slots, baccarat, EPL | Automatic |
| Communications | Live chat records, support emails | Where applicable |
How We Use Your Personal Data
starbuck 88 use your personal data solely for legitimate and necessary purposes. Below is a complete list of the purposes for which your data is used on our platform:
3.1 Account Management & Services
- Create and manage your starbuck 88 account
- Processing deposits and withdrawals in MYR via TNG, GrabPay, DuitNow, FPX, and others
- Access to games — baccarat, blackjack, jackpot slots, Live Casino, EPL and Malaysia Super League Sports Betting, e-sports
- Sends account statements, transaction receipts, and important notifications related to your account
3.2 Security & Fraud Prevention
- To verify your identity and confirm you meet the minimum age requirement of 18
- Detect and prevent fraud, money laundering, and unauthorised access
- Monitors suspicious activity and protects the integrity of the starbuck 88 platform
- Comply with applicable legal and regulatory requirements in Malaysia
3.3 Service Improvement
- Analysing usage patterns to improve platform design and functionality
- Personalises your experience — including game recommendations based on your preferences
- Evaluating the effectiveness of promotions and tailoring more relevant bonus offers
3.4 Marketing Communications (with Consent)
With your explicit consent, we may use your contact details to send you the latest promotions, bonus updates, and starbuck 88 platform news. You may withdraw this consent at any time through your account settings or by contacting us directly.
Data Sharing & Disclosure
starbuck 88 do not sell, rent, or trade your personal data to any third party for their own marketing purposes. We only share your data in the following limited circumstances:
4.1 Trusted Service Providers
We share necessary data with third parties who help us deliver our services, including:
- Game Providers: To enable access to their licensed games
- Payment Processors: Platforms such as TNG eWallet, GrabPay, DuitNow, and FPX gateways to process your MYR transactions
- KYC Verification Services: Approved identity verification service providers
- Cloud Infrastructure Provider: To host and store data securely
All these service providers are bound by strict data confidentiality agreements and are only permitted to process your data in accordance with our instructions and for the purposes we specify.
4.2 Legal Requirements
We may disclose your data to the relevant authorities when required by Malaysian law, court order, or to assist in law enforcement investigations into criminal activity. In such cases, we will notify you where permitted by law.
starbuck 88 never shares your personal data with third-party advertisers, data brokers, or social media platforms without your explicit consent.
The Security of Your Personal Data
The security of your data is the top priority at starbuck 88. We implement comprehensive technical and organisational security measures to protect your data against unauthorised access, loss, destruction, or accidental disclosure:
5.1 Technical Security Measures
- 256-bit SSL Encryption: All data transmitted between your browser and starbuck 88 servers is encrypted using the latest TLS protocol
- Data Encryption at Rest: Sensitive data stored in our databases, including financial and identity information, is encrypted at rest
- Two-Factor Authentication (2FA): Available and recommended for all starbuck 88 accounts
- 24/7 Monitoring: Automated security monitoring systems operating around the clock to detect unusual activity
- Regular Security Audits: Periodic security assessments conducted by independent cybersecurity experts
5.2 Organisational Security Measures
- Access to members' personal data is restricted to staff who genuinely require it (the "need to know" principle)
- All staff who handle personal data receive comprehensive data protection training
- A clear incident response procedure for handling any potential data breaches
Shared Responsibility: While we take all reasonable steps to protect your data, the security of your account also depends on you. Please use a strong and unique password, enable 2FA, and never share your login credentials with anyone.
Cookie & Tracking Technology Policy
starbuck 88 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
| Cookie Type |
Purpose |
Duration |
Can It Be Declined? |
| Essential |
Login verification, session security, bet slip management |
Session / 30 days |
No — required for core functionality |
| Analytics |
Understanding how players use the platform, UX improvement |
Up to 2 years |
Yes — via cookie settings |
| Preferences |
Saves your language settings, theme preferences, and game preferences |
1 year |
Yes — but with a degraded experience |
| Marketing |
Displaying more relevant promotions based on your activity |
90 days |
Yes — entirely optional |
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the overall functionality of the starbuck 88 platform.
Your Rights as a Data Subject
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data we hold about you. starbuck 88 committed to respecting and facilitating the exercise of those rights:
Right to Access
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 working days.
Right to Rectification
If your data is inaccurate or out of date, you have the right to request a correction. Simple updates can be made directly in your account settings.
Right to Erasure
You may request the deletion of your personal data, subject to any legal retention obligations we are required to comply with.
Right to Object
You may object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason.
Data Portability Rights
You may request your data in a machine-readable format for transfer to another service provider.
Right to Restrict
In certain circumstances, you may request that we restrict the processing of your data while a dispute or review is ongoing.
How to Exercise Your Rights: To submit any request relating to your personal data rights, please email us at privacy@starbuck88.im with the subject line "PERSONAL DATA RIGHTS REQUEST" along with your account number. We will verify your identity and process your request within the timeframe stipulated by law.
Data Retention Period
starbuck 88 retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable Malaysian law.
- Active Account Data: For the duration your account remains active on starbuck 88, plus any additional period required by law following account closure
- Financial Transaction Records (RM): Minimum 7 years in accordance with Malaysia's financial and anti-money laundering legal requirements
- KYC Records: Minimum 5 years after account closure
- Support Communication Records: 2 years from the date of last communication
- Analytics Data (anonymised): Up to 3 years for service improvement purposes
- Security Logs: 12 months for security incident investigation purposes
Once the retention period expires, your data will be securely deleted or anonymised in accordance with established procedures.
International Data Transfers
In the operation of the platform starbuck 88, your personal data may be transferred to, and processed in, countries outside Malaysia — particularly where our cloud infrastructure servers or service providers are located.
Whenever your data is transferred outside Malaysia, we ensure adequate protections are in place through the following mechanisms:
- Standard data transfer agreements that meet Malaysia's data protection requirements
- Selecting providers that meet internationally recognised data security standards
- Privacy impact assessments prior to any new data transfer to a new jurisdiction
By using the starbuck 88 platform, you consent to the transfer of your personal data as described above.
Child Protection
Platform starbuck 88 is intended solely for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.
If you discover that a minor has registered an account on starbuck 88, please contact us immediately at support@starbuck88.im. We will take immediate action to deactivate the account in question and delete all associated data.
If you have children at home, please ensure they do not have access to your starbuck 88 account. Use the password protection features available on your device.
Links to Third-Party Websites
Platform starbuck 88 may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those websites or services.
We are not responsible for the privacy practices of third-party websites. We encourage you to read the privacy policy of every website you visit, especially before providing any personal information. Your decision to use third-party services is entirely at your own risk and discretion.
Amendments to This Privacy Policy
starbuck 88 reserve the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When we make material changes, we will:
- Updating the "Last Updated" date at the top of this page
- Displays a clear notice on the starbuck 88 platform homepage
- Sending email notifications to all registered members for significant changes
Your continued use of the starbuck 88 platform after any changes take effect will be considered your acceptance of the revised Privacy Policy. If you do not agree with the amendments, you have the right to close your account and discontinue use of the platform.
Contact Our Data Protection Officer
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer (DPO) starbuck 88 through the following channels:
- Privacy-Dedicated Email: privacy@starbuck88.im
- General Support Email: support@starbuck88.im
- Live Chat: Available 24/7 on the starbuck 88 platform — please indicate that your enquiry relates to data privacy
We aim to respond to all privacy-related enquiries within 14 working days. For more complex complaints requiring further investigation, we will keep you informed of progress within a reasonable timeframe.
If you are not satisfied with our response, you have the right to lodge a complaint with the Malaysian Personal Data Protection Commissioner under the Personal Data Protection Act 2010 (PDPA).